Old Mutual faces reputational damage after X storm

Listed financial services group Old Mutual is in the midst of a social media storm, as outraged users call for consumers to move their policies to alternate providers after it declined to pay out a pension policy.

Last week, an X user named Sebabatso Molefi posted that a court order had been granted to enforce the payout of her mother’s pension and the firm had not complied. The post has been viewed 1.3-million times, with many social media users sharing similar stories of non-payment or lower-than-expected savings product payouts...